Achieve Physical Therapy SMS Marketing Privacy Policy

Effective Date: 8/1/2024

At Achieve Physical Therapy, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide when you opt-in to receive SMS marketing messages from us.

1. Information We Collect

• Personal Information: When you opt-in to our SMS marketing campaign, we may collect personal information such as your phone number, name, and any other details you voluntarily provide.

• Automatic Information: We may also collect information about your interactions with our SMS messages, such as the date and time of messages received and your responses to those messages.

2. How We Use Your Information

• Marketing Communications: The primary use of your personal information is to send you promotional messages, updates, and offers via SMS.

• Service Improvement: We may analyze the data collected to improve our marketing strategies and the services we offer.

• Compliance: We may use your information to comply with legal obligations, such as maintaining opt-out records.

3. Sharing Your Information

• Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering SMS messages. These providers are contractually obligated to protect your information and use it solely for the purposes of providing the service to us.

• Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal processes, protect our rights, or ensure the safety of our users.

4. Data Security

• We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices

• Opting Out: You can opt out of receiving SMS marketing messages at any time by replying "STOP" to any message you receive from us. After opting out, your phone number will be added to our suppression list to ensure you do not receive future marketing messages.

• Access and Correction: You have the right to access, correct, or delete any personal information we hold about you. To exercise these rights, please contact us at staff@achieveptlv.com.

6. Mobile Subscriber Information: Any SMS/text outbound message from “Achieve Physical Therapy” will not be sent via VoIP business lines.

7. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by SMS or through our website. Your continued use of our SMS services after such changes indicates your acceptance of the updated policy.

8. Contact Us

• If you have any questions or concerns about this Privacy Policy or our practices, please contact us at staff@achieveptlv.com/702-876-9737.